Question 1

Do you accept insurance?

Aim High Health Clinical Team · Accepted Answer

Yes, we accept most major insurance plans including Blue Cross Blue Shield, Aetna, Cigna, United Healthcare, Medicare, and many others. Our staff will verify your benefits and explain your coverage before your first visit at no charge. We also work with auto insurance for accident-related injuries and accept workers' compensation cases. For those without insurance, we offer affordable self-pay options and payment plans.

Question 2

What conditions do you treat?

Aim High Health Clinical Team · Accepted Answer

We treat a wide range of musculoskeletal conditions including: back pain, neck pain, headaches and migraines, sciatica, herniated/bulging discs, sports injuries, auto accident injuries, work injuries, carpal tunnel syndrome, shoulder pain, hip pain, knee pain, TMJ disorders, and postural problems. We also provide preventive care and wellness services. If you're unsure whether we can help with your condition, please call for a free consultation.

Question 3

Does insurance cover auto accident injuries?

Aim High Health Clinical Team · Accepted Answer

Yes, auto accident injuries are typically covered by your auto insurance policy's Personal Injury Protection (PIP) or Medical Payments (MedPay) coverage, regardless of who was at fault. In Colorado, this coverage pays for medical treatment including chiropractic care, physical therapy, and diagnostic imaging. We handle the insurance paperwork and bill your auto insurance directly so you can focus on recovery.

Question 4

When should I see a chiropractor after a car accident?

Dr. Conrad Bui · Accepted Answer

You should see a chiropractor within 72 hours of a car accident, even if you feel fine. Many auto accident injuries, especially whiplash, don't show symptoms immediately—they can take days or even weeks to appear. Early evaluation allows us to document injuries while they're fresh (important for insurance claims) and begin treatment before chronic problems develop. In Colorado, most auto insurance policies include Med Pay coverage that pays for chiropractic care regardless of fault.

Question 5

What should I do immediately after a car accident?

Dr. Conrad Bui · Accepted Answer

After ensuring everyone's safety: 1) Call 911 and file a police report. 2) Exchange insurance information with the other driver. 3) Take photos of the accident scene and vehicle damage. 4) Get contact information from witnesses. 5) Seek medical evaluation within 72 hours, even if you feel okay—many injuries have delayed symptoms. 6) Contact your auto insurance to report the accident. 7) Keep all documentation and medical records. Do NOT give recorded statements to the other driver's insurance without consulting an attorney first.

Question 6

Will I have to pay out of pocket for car accident treatment?

Dr. Conrad Bui · Accepted Answer

Most patients have no out-of-pocket costs for car accident injury treatment. In Colorado, auto insurance policies include Medical Payments (Med Pay) coverage that pays for medical treatment regardless of who was at fault. The minimum required coverage is $5,000, though we recommend carrying at least $10,000-$25,000. We bill your auto insurance directly and handle all the paperwork. If your treatment exceeds your Med Pay limits, other options may include the at-fault driver's liability insurance, your health insurance, or a personal injury settlement.

Question 7

What is Med Pay and how does it work in Colorado?

Dr. Conrad Bui · Accepted Answer

Medical Payments coverage (Med Pay) is a mandatory component of Colorado auto insurance that pays for medical expenses after a car accident, regardless of who was at fault. It covers you, your family members, and any passengers in your vehicle. The minimum required coverage is $5,000, but you can opt for higher limits (we recommend $10,000-$25,000). Med Pay covers chiropractic care, physical therapy, diagnostic imaging, and other medical treatments. Unlike health insurance, there are no copays, deductibles, or network restrictions with Med Pay.

Question 8

What payment methods do you accept?

Aim High Health Clinical Team · Accepted Answer

We accept cash, personal checks, all major credit cards (Visa, Mastercard, American Express, Discover), and HSA/FSA cards. Payment is expected at the time of service. We can provide you with detailed receipts and superbills for insurance reimbursement if needed. For patients requiring extended care, we offer interest-free payment plans to make treatment accessible.

Question 9

Why didn't I feel pain right after my car accident?

Dr. Conrad Bui · Accepted Answer

It's very common to feel fine immediately after a car accident due to adrenaline and endorphins that mask pain. Soft tissue injuries like whiplash, muscle strains, and ligament damage often don't produce symptoms for 24-72 hours or even longer. Inflammation builds gradually, and what starts as minor stiffness can develop into significant pain. This is why we recommend evaluation within 72 hours of any accident—early documentation and treatment can prevent acute injuries from becoming chronic conditions.

Question 10

How long does car accident injury treatment take?

Dr. Conrad Bui · Accepted Answer

Treatment duration varies based on injury severity and your body's healing response. Minor soft tissue injuries may resolve in 4-8 weeks with 2-3 visits per week initially, tapering as you improve. Moderate injuries like whiplash typically require 8-12 weeks of care. More severe injuries involving disc damage or nerve involvement may need 3-6 months of treatment. We create individualized treatment plans with clear milestones and regularly assess your progress. Our goal is to help you reach maximum medical improvement as quickly as possible.

Question 11

Can I be injured in a low-speed car accident?

Dr. Conrad Bui · Accepted Answer

Yes, injuries can occur in accidents as low as 5-10 mph. Research shows that vehicle damage doesn't correlate with injury severity—modern bumpers are designed to absorb impact and spring back, but that energy transfers to the occupants. Your head can experience forces of 2-5 Gs in a low-speed rear-end collision, causing whiplash and soft tissue damage. Many insurance companies try to minimize claims from low-speed accidents, but documented injuries deserve proper treatment regardless of the speed involved.

Question 12

Will whiplash heal on its own without treatment?

Dr. Conrad Bui · Accepted Answer

While mild whiplash may improve over time, studies show that 43% of whiplash patients develop chronic symptoms without proper treatment. Untreated whiplash can lead to: chronic neck pain, recurring headaches, reduced range of motion, accelerated spinal degeneration, and long-term disability. Research published in the Journal of Orthopaedic Medicine found that 93% of chronic whiplash patients improved with chiropractic treatment. Early intervention is key—the longer you wait, the harder it becomes to achieve full recovery.

Question 13

Why do I have headaches after my car accident?

Dr. Conrad Bui · Accepted Answer

Post-accident headaches are extremely common and typically result from: whiplash causing cervicogenic headaches (originating from the neck), muscle tension in the neck and shoulders, concussion or mild traumatic brain injury, TMJ (jaw) dysfunction from impact, or referred pain from spinal misalignment. These headaches often develop 24-48 hours after the accident and can become chronic if untreated. Chiropractic care effectively addresses cervicogenic headaches by correcting spinal alignment and reducing muscle tension. If you experience severe headaches, confusion, or vision changes, seek emergency care immediately.

Question 14

Do I need a personal injury attorney after a car accident?

Dr. Conrad Bui · Accepted Answer

While not always necessary, consulting with a personal injury attorney is recommended if: you have significant injuries, the other driver was at fault, you're facing large medical bills, you've missed work, or the insurance company is being difficult. Attorneys can help protect your rights and ensure fair compensation. Many offer free consultations. We work closely with several trusted personal injury attorneys in the Denver metro area and can provide referrals if needed. Focus on your recovery—let the professionals handle the legal and insurance complexities.

Question 15

Is there parking available at the Aurora location?

Aim High Health Clinical Team · Accepted Answer

Yes, our Aurora clinic offers free parking directly in front of the building with ample spaces for all patients. The parking lot is well-lit and ADA accessible with designated handicap spaces near the entrance. For patients with mobility challenges, please let us know and we can assist you from your vehicle.

Question 16

Does starting a personal injury case mean I'm suing someone?

Dr. Conrad Bui · Accepted Answer

Usually, no.  Most personal injury cases begin as insurance claims, not lawsuits. Your attorney works with the insurance company to seek compensation for your injuries and other losses. In many cases, an agreement is reached without ever stepping into a courtroom.  If the insurance company refuses to offer a fair settlement, your attorney may recommend filing a lawsuit. Even then, many cases are still resolved before trial.  If you've been injured in an accident, don't let the fear of "suing someone" stop you from getting the medical care you need. An attorney can explain your options and help you understand what to expect throughout the process.

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