Question 1

Do you accept insurance?

Aim High Health Clinical Team · Accepted Answer

Yes, we accept most major insurance plans including Blue Cross Blue Shield, Aetna, Cigna, United Healthcare, Medicare, and many others. Our staff will verify your benefits and explain your coverage before your first visit at no charge. We also work with auto insurance for accident-related injuries and accept workers' compensation cases. For those without insurance, we offer affordable self-pay options and payment plans.

Question 2

How many treatments will I need?

Aim High Health Clinical Team · Accepted Answer

The number of treatments varies depending on your condition, its severity, how long you've had it, and your overall health. Acute conditions may resolve in 4-8 visits, while chronic conditions often require longer care plans. After your initial examination, we'll create a personalized treatment plan with clear milestones. Many patients then choose periodic maintenance visits to prevent recurrence and maintain optimal health.

Question 3

What conditions do you treat?

Aim High Health Clinical Team · Accepted Answer

We treat a wide range of musculoskeletal conditions including: back pain, neck pain, headaches and migraines, sciatica, herniated/bulging discs, sports injuries, auto accident injuries, work injuries, carpal tunnel syndrome, shoulder pain, hip pain, knee pain, TMJ disorders, and postural problems. We also provide preventive care and wellness services. If you're unsure whether we can help with your condition, please call for a free consultation.

Question 4

How does acupuncture work?

Licensed Acupuncture Team · Accepted Answer

Acupuncture involves inserting thin, sterile needles into specific points on the body to stimulate the nervous system. This triggers the release of natural pain-relieving chemicals (endorphins), reduces inflammation, improves blood circulation, and promotes the body's self-healing abilities. From a Traditional Chinese Medicine perspective, it balances the flow of energy (Qi) through the body's meridian pathways.

Question 5

Does acupuncture hurt? Are the needles painful?

Licensed Acupuncture Team · Accepted Answer

Acupuncture needles are extremely thin—about the width of a human hair and much thinner than injection needles. Most patients feel little to no pain during insertion. You may feel a brief, mild sensation like a tiny pinch or mosquito bite, followed by a dull ache, tingling, or warmth called 'De Qi'—a sign the treatment is working. Many patients find acupuncture deeply relaxing and even fall asleep during sessions. If you're needle-sensitive, let your acupuncturist know and they can use even gentler techniques.

Question 6

What conditions can acupuncture treat?

Licensed Acupuncture Team · Accepted Answer

Acupuncture effectively treats a wide range of conditions including: chronic pain (back, neck, shoulder, knee), headaches and migraines, auto accident injuries, stress and anxiety, insomnia, digestive issues, TMJ disorders, and neuropathy. The World Health Organization recognizes acupuncture for over 100 conditions. At our clinic, acupuncture is particularly valuable as part of an integrated treatment plan—combining it with chiropractic care and massage therapy often produces superior results for musculoskeletal conditions.

Question 7

What are my treatment options for chronic neck pain?

Aim High Health Clinical Team · Accepted Answer

Effective treatment options for chronic neck pain include: chiropractic adjustments to correct cervical spine misalignment, spinal decompression for disc-related neck pain, massage therapy to release tight neck and shoulder muscles, acupuncture for pain relief and muscle relaxation, corrective exercises to strengthen neck muscles and improve posture, and ergonomic modifications to reduce strain. The best approach depends on the underlying cause. Most chronic neck pain responds well to conservative care without surgery or long-term medication use.

Question 8

What payment methods do you accept?

Aim High Health Clinical Team · Accepted Answer

We accept cash, personal checks, all major credit cards (Visa, Mastercard, American Express, Discover), and HSA/FSA cards. Payment is expected at the time of service. We can provide you with detailed receipts and superbills for insurance reimbursement if needed. For patients requiring extended care, we offer interest-free payment plans to make treatment accessible.

Question 9

Can chiropractic care help with headaches?

Aim High Health Clinical Team · Accepted Answer

Yes! Research shows chiropractic care is effective for many types of headaches, including tension headaches, cervicogenic headaches (originating from the neck), and can reduce the frequency and intensity of migraines. We address the root cause by correcting spinal misalignments in the cervical spine that contribute to headache pain, reducing muscle tension, and improving blood flow. Many patients experience significant relief without medication.

Question 10

How long does a typical visit take?

Aim High Health Clinical Team · Accepted Answer

Initial visits typically last 45-60 minutes and include a comprehensive consultation, physical examination, and often your first treatment. Follow-up appointments are usually 15-30 minutes, depending on your treatment plan and the services being provided. We respect your time and work efficiently while ensuring you receive thorough care.

Question 11

What should I wear to my appointment?

Aim High Health Clinical Team · Accepted Answer

Wear comfortable, loose-fitting clothing that allows for easy movement. Athletic wear (t-shirts, yoga pants, shorts) is ideal. Avoid wearing jewelry, belts with large buckles, or restrictive clothing. If coming from work, we have changing areas available. For massage therapy, you'll be appropriately draped with sheets throughout your session. Comfortable, flat shoes are recommended.

Question 12

Is there parking available at the Aurora location?

Aim High Health Clinical Team · Accepted Answer

Yes, our Aurora clinic offers free parking directly in front of the building with ample spaces for all patients. The parking lot is well-lit and ADA accessible with designated handicap spaces near the entrance. For patients with mobility challenges, please let us know and we can assist you from your vehicle.

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