Question 1

What is chiropractic care?

Aim High Health Clinical Team · Accepted Answer

Chiropractic care is a healthcare profession that focuses on diagnosing and treating neuromuscular disorders through manual adjustment and manipulation of the spine. The goal is to reduce pain, improve function, and help your body heal itself naturally. Chiropractors undergo extensive training (Doctor of Chiropractic degree) and are licensed healthcare providers who take a whole-body approach to wellness.

Question 2

Do you accept insurance?

Aim High Health Clinical Team · Accepted Answer

Yes, we accept most major insurance plans including Blue Cross Blue Shield, Aetna, Cigna, United Healthcare, Medicare, and many others. Our staff will verify your benefits and explain your coverage before your first visit at no charge. We also work with auto insurance for accident-related injuries and accept workers' compensation cases. For those without insurance, we offer affordable self-pay options and payment plans.

Question 3

How many treatments will I need?

Aim High Health Clinical Team · Accepted Answer

The number of treatments varies depending on your condition, its severity, how long you've had it, and your overall health. Acute conditions may resolve in 4-8 visits, while chronic conditions often require longer care plans. After your initial examination, we'll create a personalized treatment plan with clear milestones. Many patients then choose periodic maintenance visits to prevent recurrence and maintain optimal health.

Question 4

What conditions do you treat?

Aim High Health Clinical Team · Accepted Answer

We treat a wide range of musculoskeletal conditions including: back pain, neck pain, headaches and migraines, sciatica, herniated/bulging discs, sports injuries, auto accident injuries, work injuries, carpal tunnel syndrome, shoulder pain, hip pain, knee pain, TMJ disorders, and postural problems. We also provide preventive care and wellness services. If you're unsure whether we can help with your condition, please call for a free consultation.

Question 5

What is spinal decompression therapy?

Aim High Health Clinical Team · Accepted Answer

Spinal decompression is a non-surgical treatment that uses a specialized motorized table to gently stretch the spine. This creates negative pressure within the disc, which can help retract bulging or herniated disc material and promote the flow of nutrients, oxygen, and fluids into the disc for healing. It's an excellent alternative to surgery for disc-related conditions, sciatica, and degenerative disc disease.

Question 6

How does acupuncture work?

Licensed Acupuncture Team · Accepted Answer

Acupuncture involves inserting thin, sterile needles into specific points on the body to stimulate the nervous system. This triggers the release of natural pain-relieving chemicals (endorphins), reduces inflammation, improves blood circulation, and promotes the body's self-healing abilities. From a Traditional Chinese Medicine perspective, it balances the flow of energy (Qi) through the body's meridian pathways.

Question 7

Does insurance cover auto accident injuries?

Aim High Health Clinical Team · Accepted Answer

Yes, auto accident injuries are typically covered by your auto insurance policy's Personal Injury Protection (PIP) or Medical Payments (MedPay) coverage, regardless of who was at fault. In Colorado, this coverage pays for medical treatment including chiropractic care, physical therapy, and diagnostic imaging. We handle the insurance paperwork and bill your auto insurance directly so you can focus on recovery.

Question 8

When should I see a chiropractor after a car accident?

Dr. Conrad Bui · Accepted Answer

You should see a chiropractor within 72 hours of a car accident, even if you feel fine. Many auto accident injuries, especially whiplash, don't show symptoms immediately—they can take days or even weeks to appear. Early evaluation allows us to document injuries while they're fresh (important for insurance claims) and begin treatment before chronic problems develop. In Colorado, most auto insurance policies include Med Pay coverage that pays for chiropractic care regardless of fault.

Question 9

What should I do immediately after a car accident?

Dr. Conrad Bui · Accepted Answer

After ensuring everyone's safety: 1) Call 911 and file a police report. 2) Exchange insurance information with the other driver. 3) Take photos of the accident scene and vehicle damage. 4) Get contact information from witnesses. 5) Seek medical evaluation within 72 hours, even if you feel okay—many injuries have delayed symptoms. 6) Contact your auto insurance to report the accident. 7) Keep all documentation and medical records. Do NOT give recorded statements to the other driver's insurance without consulting an attorney first.

Question 10

Will I have to pay out of pocket for car accident treatment?

Dr. Conrad Bui · Accepted Answer

Most patients have no out-of-pocket costs for car accident injury treatment. In Colorado, auto insurance policies include Medical Payments (Med Pay) coverage that pays for medical treatment regardless of who was at fault. The minimum required coverage is $5,000, though we recommend carrying at least $10,000-$25,000. We bill your auto insurance directly and handle all the paperwork. If your treatment exceeds your Med Pay limits, other options may include the at-fault driver's liability insurance, your health insurance, or a personal injury settlement.

Question 11

What is Med Pay and how does it work in Colorado?

Dr. Conrad Bui · Accepted Answer

Medical Payments coverage (Med Pay) is a mandatory component of Colorado auto insurance that pays for medical expenses after a car accident, regardless of who was at fault. It covers you, your family members, and any passengers in your vehicle. The minimum required coverage is $5,000, but you can opt for higher limits (we recommend $10,000-$25,000). Med Pay covers chiropractic care, physical therapy, diagnostic imaging, and other medical treatments. Unlike health insurance, there are no copays, deductibles, or network restrictions with Med Pay.

Question 12

Can spinal decompression help my herniated disc?

Aim High Health Clinical Team · Accepted Answer

Yes, spinal decompression therapy is highly effective for herniated and bulging discs. The treatment creates negative pressure within the disc, which helps retract the herniated material back toward the center and promotes the flow of nutrients, oxygen, and fluids into the disc for healing. Many patients who were considering surgery have found relief through spinal decompression. Clinical studies show success rates of 71-89% for reducing disc herniation symptoms. A typical treatment plan involves 15-30 sessions over 4-8 weeks.

Question 13

How does shockwave therapy work?

Aim High Health Clinical Team · Accepted Answer

Shockwave therapy (Extracorporeal Shock Wave Therapy or ESWT) delivers focused acoustic waves deep into injured tissue. These high-energy pulses stimulate the body's natural healing response by: increasing blood flow to the area, breaking down calcifications and scar tissue, stimulating cell regeneration and collagen production, and triggering the release of growth factors. It's particularly effective for chronic tendon conditions like tennis elbow, plantar fasciitis, and rotator cuff injuries that haven't responded to other treatments.

Question 14

Does acupuncture hurt? Are the needles painful?

Licensed Acupuncture Team · Accepted Answer

Acupuncture needles are extremely thin—about the width of a human hair and much thinner than injection needles. Most patients feel little to no pain during insertion. You may feel a brief, mild sensation like a tiny pinch or mosquito bite, followed by a dull ache, tingling, or warmth called 'De Qi'—a sign the treatment is working. Many patients find acupuncture deeply relaxing and even fall asleep during sessions. If you're needle-sensitive, let your acupuncturist know and they can use even gentler techniques.

Question 15

What conditions can acupuncture treat?

Licensed Acupuncture Team · Accepted Answer

Acupuncture effectively treats a wide range of conditions including: chronic pain (back, neck, shoulder, knee), headaches and migraines, auto accident injuries, stress and anxiety, insomnia, digestive issues, TMJ disorders, and neuropathy. The World Health Organization recognizes acupuncture for over 100 conditions. At our clinic, acupuncture is particularly valuable as part of an integrated treatment plan—combining it with chiropractic care and massage therapy often produces superior results for musculoskeletal conditions.

Question 16

What causes chronic back pain?

Aim High Health Clinical Team · Accepted Answer

Chronic back pain has many potential causes: herniated or degenerating discs that put pressure on nerves, spinal misalignments (subluxations) affecting nerve function, muscle imbalances and tension, arthritis and joint degeneration, poor posture especially from prolonged sitting, previous injuries that didn't heal properly, and lifestyle factors like obesity or sedentary habits. Unlike acute pain that resolves on its own, chronic back pain often indicates an underlying structural issue that needs to be addressed. A thorough evaluation can identify the specific cause of your pain.

Question 17

How do I know if I have sciatica?

Aim High Health Clinical Team · Accepted Answer

Sciatica has distinctive symptoms: pain that radiates from your lower back through your buttock and down the back of one leg (rarely both), numbness or tingling in your leg or foot, muscle weakness in the affected leg, pain that worsens with sitting or standing for long periods, sharp or burning pain (not a dull ache), and difficulty moving your leg or foot. The pain typically follows the path of the sciatic nerve. If you're experiencing these symptoms, especially after an injury or with progressive weakness, you should be evaluated to determine the underlying cause.

Question 18

What are my treatment options for chronic neck pain?

Aim High Health Clinical Team · Accepted Answer

Effective treatment options for chronic neck pain include: chiropractic adjustments to correct cervical spine misalignment, spinal decompression for disc-related neck pain, massage therapy to release tight neck and shoulder muscles, acupuncture for pain relief and muscle relaxation, corrective exercises to strengthen neck muscles and improve posture, and ergonomic modifications to reduce strain. The best approach depends on the underlying cause. Most chronic neck pain responds well to conservative care without surgery or long-term medication use.

Question 19

Do I need surgery for a herniated disc?

Aim High Health Clinical Team · Accepted Answer

Most herniated discs do NOT require surgery. Studies show that 90% of patients improve with conservative treatment. Surgery is typically only recommended when: conservative treatment fails after 6-12 weeks, there's progressive neurological weakness, or you have cauda equina syndrome (a rare emergency). Spinal decompression therapy, chiropractic care, and proper rehabilitation help many patients avoid surgery entirely. We recommend trying conservative care first—it's safer, has no recovery time, and is often just as effective as surgery for disc herniation.

Question 20

What is the best treatment for plantar fasciitis?

Aim High Health Clinical Team · Accepted Answer

The most effective treatments for plantar fasciitis include: Shockwave therapy (ESWT), which has an 80%+ success rate for chronic cases and stimulates healing in the damaged fascia; chiropractic adjustments to address biomechanical issues in the foot, ankle, and leg; specific stretching exercises for the plantar fascia and calf muscles; and custom orthotics to provide proper arch support. Most patients see significant improvement within 6-8 weeks. If you've tried rest and stretching without relief, shockwave therapy is often the breakthrough treatment.

Question 21

Do I need to be enrolled in VA Health Care to get chiropractic care?

Aim High Health · Accepted Answer

Yes. You must be enrolled in VA Health Care before you can use your chiropractic benefits, including care through the Community Care Network. If you're not enrolled yet, you can apply through the VA — and once you're enrolled, talk to your VA primary care provider about a chiropractic referral.

Question 22

Does chiropractic treatment hurt?

Aim High Health Clinical Team · Accepted Answer

Most patients experience little to no discomfort during chiropractic adjustments. You may hear popping or cracking sounds, which are simply gas bubbles releasing from the joints (similar to cracking your knuckles). Some patients report mild soreness after their first few treatments, similar to post-exercise soreness, which typically resolves within 24-48 hours. Our doctors use gentle techniques and always work within your comfort level.

Question 23

What payment methods do you accept?

Aim High Health Clinical Team · Accepted Answer

We accept cash, personal checks, all major credit cards (Visa, Mastercard, American Express, Discover), and HSA/FSA cards. Payment is expected at the time of service. We can provide you with detailed receipts and superbills for insurance reimbursement if needed. For patients requiring extended care, we offer interest-free payment plans to make treatment accessible.

Question 24

Can I see a chiropractor if I'm pregnant?

Dr. Sarah Mitchell · Accepted Answer

Yes! Chiropractic care is safe and beneficial during pregnancy. It can help with common pregnancy-related issues like back pain, sciatica, pelvic discomfort, and round ligament pain. We use specialized techniques (including Webster Technique) and adjustable tables designed for pregnant patients. Many women find chiropractic care helps with easier labor and delivery. Always inform us of your pregnancy so we can modify techniques appropriately.

Question 25

Can chiropractic care help with headaches?

Aim High Health Clinical Team · Accepted Answer

Yes! Research shows chiropractic care is effective for many types of headaches, including tension headaches, cervicogenic headaches (originating from the neck), and can reduce the frequency and intensity of migraines. We address the root cause by correcting spinal misalignments in the cervical spine that contribute to headache pain, reducing muscle tension, and improving blood flow. Many patients experience significant relief without medication.

Question 26

Why didn't I feel pain right after my car accident?

Dr. Conrad Bui · Accepted Answer

It's very common to feel fine immediately after a car accident due to adrenaline and endorphins that mask pain. Soft tissue injuries like whiplash, muscle strains, and ligament damage often don't produce symptoms for 24-72 hours or even longer. Inflammation builds gradually, and what starts as minor stiffness can develop into significant pain. This is why we recommend evaluation within 72 hours of any accident—early documentation and treatment can prevent acute injuries from becoming chronic conditions.

Question 27

How long does car accident injury treatment take?

Dr. Conrad Bui · Accepted Answer

Treatment duration varies based on injury severity and your body's healing response. Minor soft tissue injuries may resolve in 4-8 weeks with 2-3 visits per week initially, tapering as you improve. Moderate injuries like whiplash typically require 8-12 weeks of care. More severe injuries involving disc damage or nerve involvement may need 3-6 months of treatment. We create individualized treatment plans with clear milestones and regularly assess your progress. Our goal is to help you reach maximum medical improvement as quickly as possible.

Question 28

Can I be injured in a low-speed car accident?

Dr. Conrad Bui · Accepted Answer

Yes, injuries can occur in accidents as low as 5-10 mph. Research shows that vehicle damage doesn't correlate with injury severity—modern bumpers are designed to absorb impact and spring back, but that energy transfers to the occupants. Your head can experience forces of 2-5 Gs in a low-speed rear-end collision, causing whiplash and soft tissue damage. Many insurance companies try to minimize claims from low-speed accidents, but documented injuries deserve proper treatment regardless of the speed involved.

Question 29

Will whiplash heal on its own without treatment?

Dr. Conrad Bui · Accepted Answer

While mild whiplash may improve over time, studies show that 43% of whiplash patients develop chronic symptoms without proper treatment. Untreated whiplash can lead to: chronic neck pain, recurring headaches, reduced range of motion, accelerated spinal degeneration, and long-term disability. Research published in the Journal of Orthopaedic Medicine found that 93% of chronic whiplash patients improved with chiropractic treatment. Early intervention is key—the longer you wait, the harder it becomes to achieve full recovery.

Question 30

Why do I have headaches after my car accident?

Dr. Conrad Bui · Accepted Answer

Post-accident headaches are extremely common and typically result from: whiplash causing cervicogenic headaches (originating from the neck), muscle tension in the neck and shoulders, concussion or mild traumatic brain injury, TMJ (jaw) dysfunction from impact, or referred pain from spinal misalignment. These headaches often develop 24-48 hours after the accident and can become chronic if untreated. Chiropractic care effectively addresses cervicogenic headaches by correcting spinal alignment and reducing muscle tension. If you experience severe headaches, confusion, or vision changes, seek emergency care immediately.

Question 31

Is spinal decompression therapy painful?

Aim High Health Clinical Team · Accepted Answer

No, spinal decompression therapy is generally painless and many patients find it relaxing. You'll lie comfortably on a specialized motorized table while gentle, controlled stretching is applied to your spine. The computer-controlled system ensures precise, gradual force that your body can adapt to. Most patients report a gentle pulling sensation that feels good on their back. Sessions typically last 20-30 minutes, during which some patients even fall asleep.

Question 32

How many shockwave therapy sessions will I need?

Aim High Health Clinical Team · Accepted Answer

Most patients require 3-6 shockwave therapy sessions, typically scheduled one week apart. Each session lasts about 10-15 minutes. Many patients begin feeling improvement after 2-3 sessions, though the full healing process continues for several weeks after the final treatment as your body regenerates tissue. Success rates for conditions like tennis elbow and plantar fasciitis exceed 80%. Your treatment plan will be customized based on your specific condition and response to therapy.

Question 33

Should I get massage therapy before or after my chiropractic adjustment?

Aim High Health Clinical Team · Accepted Answer

Getting massage therapy before your chiropractic adjustment is often most beneficial. Massage helps relax tight muscles and soft tissues, making it easier for the chiropractor to perform adjustments. Relaxed muscles also help the adjustment hold longer. However, there are cases where massage after an adjustment helps the body integrate the changes. Our team coordinates care so you get the most benefit from both treatments. Combined therapy often produces better outcomes than either treatment alone.

Question 34

What types of massage do you offer?

Aim High Health Clinical Team · Accepted Answer

We offer several therapeutic massage techniques tailored to your needs: Deep Tissue Massage for chronic muscle tension and adhesions; Swedish Massage for relaxation and improved circulation; Trigger Point Therapy for specific muscle knots that refer pain; Myofascial Release for fascial restrictions; and Sports Massage for athletic recovery and injury prevention. Our licensed massage therapists will assess your condition and recommend the most appropriate technique, or combine multiple approaches for optimal results.

Question 35

How long does it take to recover from a sports injury?

Aim High Health Clinical Team · Accepted Answer

Recovery time varies by injury type and severity: minor muscle strains may heal in 1-3 weeks, moderate sprains and strains typically take 4-8 weeks, tendonitis usually requires 6-12 weeks, and ligament injuries can take 2-6 months. The key factors are: how quickly you begin treatment (early intervention speeds recovery), the treatment approach used (active rehabilitation beats rest alone), and following your treatment plan consistently. We focus on not just healing the injury but also addressing underlying causes to prevent re-injury when you return to sports.

Question 36

How do I get a VA referral for a chiropractor?

Aim High Health · Accepted Answer

Start by talking to your VA primary care provider and letting them know you're experiencing pain and would like chiropractic care. If it's clinically appropriate, they'll submit a referral through the VA Community Care program. You can ask that your care be routed to Aim High Health.

Question 37

How long does a typical visit take?

Aim High Health Clinical Team · Accepted Answer

Initial visits typically last 45-60 minutes and include a comprehensive consultation, physical examination, and often your first treatment. Follow-up appointments are usually 15-30 minutes, depending on your treatment plan and the services being provided. We respect your time and work efficiently while ensuring you receive thorough care.

Question 38

What should I wear to my appointment?

Aim High Health Clinical Team · Accepted Answer

Wear comfortable, loose-fitting clothing that allows for easy movement. Athletic wear (t-shirts, yoga pants, shorts) is ideal. Avoid wearing jewelry, belts with large buckles, or restrictive clothing. If coming from work, we have changing areas available. For massage therapy, you'll be appropriately draped with sheets throughout your session. Comfortable, flat shoes are recommended.

Question 39

Do I need a personal injury attorney after a car accident?

Dr. Conrad Bui · Accepted Answer

While not always necessary, consulting with a personal injury attorney is recommended if: you have significant injuries, the other driver was at fault, you're facing large medical bills, you've missed work, or the insurance company is being difficult. Attorneys can help protect your rights and ensure fair compensation. Many offer free consultations. We work closely with several trusted personal injury attorneys in the Denver metro area and can provide referrals if needed. Focus on your recovery—let the professionals handle the legal and insurance complexities.

Question 40

Can I choose Aim High Health as my Community Care chiropractor?

Aim High Health · Accepted Answer

Yes. You can request Aim High Health when your VA provider submits the referral, or ask the VA's Community Care team to route your approved care to us.

Question 41

What is the VA Community Care Network?

Aim High Health · Accepted Answer

The VA Community Care Network is the VA's network of approved community providers who treat eligible veterans when a VA facility can't provide the care conveniently. Aim High Health is a proud provider in this network and treats veterans referred through it.

Question 42

Is there parking available at the Aurora location?

Aim High Health Clinical Team · Accepted Answer

Yes, our Aurora clinic offers free parking directly in front of the building with ample spaces for all patients. The parking lot is well-lit and ADA accessible with designated handicap spaces near the entrance. For patients with mobility challenges, please let us know and we can assist you from your vehicle.

Question 43

How many chiropractic visits does the VA cover?

Aim High Health · Accepted Answer

Your VA authorization lists both the number of approved visits and the coverage dates they're valid for. The exact amount varies by referral, so check your authorization letter — and bring it to your first appointment so our team can confirm your coverage. If you need care beyond what's approved, ask your VA provider about a new referral before your current authorization runs out.

Question 44

What happens if my VA authorization expires?

Aim High Health · Accepted Answer

The VA generally will not cover visits that happen before your authorization is approved or after it expires. If you're approaching your end date or you've used all your approved visits, talk to your VA primary care provider about a new referral before scheduling another appointment. If you're unsure where you stand, call us and we'll help you check your authorization before you're seen.

Question 45

Do I pay anything for VA-referred chiropractic care?

Aim High Health · Accepted Answer

Care authorized through VA Community Care is billed to the VA, not to you. Bring your approval documentation to your first visit so our team can confirm your coverage before you're seen.

Question 46

How do I book my appointment once I'm approved?

Aim High Health · Accepted Answer

Once the VA approves your referral, call Aim High Chiropractic to schedule your first visit — wait for that authorization before booking. Bring your VA authorization, photo ID, and any relevant imaging or medical records to your appointment. We'll help you find the first available time at our Denver, Aurora, or Wheat Ridge location.

Question 47

What should I bring to my first VA chiropractic appointment?

Aim High Health · Accepted Answer

Bring your VA authorization letter, a photo ID, and any relevant imaging or medical records — X-rays, MRIs, or notes from previous providers. Your authorization lets our team confirm your approved visits and coverage dates before your evaluation, and prior imaging helps your chiropractor build the right treatment plan from day one.

Question 48

Does starting a personal injury case mean I'm suing someone?

Dr. Conrad Bui · Accepted Answer

Usually, no.  Most personal injury cases begin as insurance claims, not lawsuits. Your attorney works with the insurance company to seek compensation for your injuries and other losses. In many cases, an agreement is reached without ever stepping into a courtroom.  If the insurance company refuses to offer a fair settlement, your attorney may recommend filing a lawsuit. Even then, many cases are still resolved before trial.  If you've been injured in an accident, don't let the fear of "suing someone" stop you from getting the medical care you need. An attorney can explain your options and help you understand what to expect throughout the process.

Question 49

What happens at my first visit as a VA-referred patient?

Aim High Health · Accepted Answer

Your chiropractor will perform a full evaluation and then build a personalized treatment plan based on your VA authorization — so your care fits within the visits and coverage dates the VA approved. We'll walk you through the plan, answer your questions, and make sure you know what to expect before you leave.

Question 50

What conditions can VA chiropractic care help with?

Aim High Health · Accepted Answer

Veterans are commonly referred for back pain, neck pain, headaches, and musculoskeletal injuries related to the wear and tear of service. Our team will build a personalized plan focused on relieving your pain and restoring mobility.

Question 51

Which Aim High Health locations serve veterans?

Aim High Health · Accepted Answer

We welcome veterans at all of our Colorado locations — Denver, Aurora, and Wheat Ridge. Let us know which is most convenient and we'll get you scheduled.

Question 52

How long does VA Community Care approval take?

Aim High Health · Accepted Answer

Timing varies by referral and your local VA. Once the VA approves it, you'll receive an authorization listing your approved visits and coverage dates — then call Aim High Chiropractic to schedule your first appointment. The VA generally won't cover visits that happen before that authorization comes through.

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